My skills areas:

Business Analyst

  • facilitate solutions for stakeholders

Creativity and Creative thinking

  • ways and techniques to work and think differently

Customer Experience (CX, UX)

  • understanding how and what makes a great customer experience off and online.

Customer Behaviour Analyst

Understanding why and how customers behave and what that means for businesses


  • examining methodologies, beliefs, and challenges in order to extract the essential and most important aspects -WHAT? WHY! WHAT!


  • how to improve, simplify, automate or develop new processes.

Learning Management

  devising training and training systems


  improving the way things get done

Process Automation

  • what can be done differently

Strategist change

– preparing and planning for what’s around the corner

Art- public and facilitation